As the boundaries between the public and private sectors collide, more active strategic management techniques have become popular in many countries. Yet the expectations of citizens, service users, other stakeholders, and political masters directing the administration and execution of policies and public services can introduce constraints, complexities, and challenges. In this course Belgium’s public management reform trajectory and distinctive political landscape is compared and contrasted against its neighbours and neoliberal Anglophone countries, in order to critically question the future of public service design and delivery. There will be opportunities to debate and deconstruct actual management dilemmas through real cases.